Privacy policy

Compliance & Risk Advisors is a registered trademark of Advisory & Consulting LAB, S.A. de C.V., with the website domain www.consultorescra.com. We are committed to ensuring the privacy of the personal information collected through our website.

We are a company dedicated to respecting the privacy of our users, located at Pedregal 24, 3rd Floor, Lomas – Virreyes, Molino del Rey, Miguel Hidalgo, C.P. 11040, Mexico City.

Our Data Protection Officer is Gabriel Piedra Romero, located at the same address.

You can contact us via email at:

contacto@consultorescra.com

This notice may be updated in the future; if so, we will notify you promptly in the Privacy Notice section.

At any time, you may revoke the consent you have given regarding the processing of your personal data or request the exercise of your ARCO rights (Access, Rectification, Cancellation, and Opposition). To do so, you must submit your request by sending an email to: contacto@consultorescra.com

Your request should include the reasons for requesting such revocation.

We will address your request within a maximum of 5 (five) business days and inform you of its status via the email address from which the request was made.

PERSONAL DATA WE COLLECT

At Compliance & Risk Advisors, we collect information from various areas of our website. For each of these areas, the information requested is different and stored in separate databases.

The information provided must be truthful and complete. The user is responsible for the accuracy of the information provided to Compliance & Risk Advisors and must safeguard that information.

The personal data we collect is intended to contact website users, provide more efficient service, and inform them about new products or services related to our commercial activity.

The information requested from users on www.consultorescra.com includes:

Name, Address, Phone, Email.

WHAT ARE COOKIES AND HOW ARE THEY USED?

Cookies are small pieces of information sent by the website to your browser and stored on your hard drive. They are used to determine your preferences when connecting to our sites, as well as to track certain behaviors or activities carried out by you on our sites.

In some sections of our site, we require cookies to be enabled as some functionalities rely on them. Cookies allow us to:

However, cookies will enable you to take advantage of the most beneficial features we offer, so we recommend keeping them enabled.

Cookies will not be used to identify users, except in cases where fraudulent activities are investigated.

USE OF INFORMATION

Due to the nature of our service, Compliance & Risk Advisors will use the collected information to:

– Provide better user service.
– Inform about new products or services.
– Fulfill obligations contracted with our clients.
– Notify about changes in our products or services.

LIMITATION OF USE AND DISCLOSURE OF INFORMATION

In our promotional program, offers, and services via email, only Compliance & Risk Advisors has access to the collected information. This type of advertising is done through email notices and promotional messages, which will only be sent to you and those contacts registered for this purpose. You may modify this indication at any time. Occasionally, emails may include offers from third parties who are our clients or business partners.

In the case of cookies, the “help” button found in the toolbar of most browsers will tell you how to prevent accepting new cookies, how to make your browser notify you when you receive a new cookie, or how to disable all cookies.

ARCO RIGHTS (ACCESS, RECTIFICATION, CANCELLATION, AND OPPOSITION)

The personal data provided by the user will be part of a file containing their profile. The user can access or modify their profile at any time using their user number or by sending us an email at contacto@consultorescra.com

They may also notify us of the cancellation of information processing and the cancellation of their file using the same means or by calling +52 55 86470291

Compliance & Risk Advisors advises users to update their data whenever changes occur to provide a more personalized service.

TRANSFERS OF INFORMATION TO THIRD PARTIES

Compliance & Risk Advisors does not transfer information to third parties.

SENSITIVE PERSONAL DATA

Compliance & Risk Advisors does not request sensitive personal data on any of its websites.

SECURITY

We have implemented security measures in accordance with industry best practices to protect the information in our databases. No transmission over the Internet can be guaranteed to be 100% secure. Once received, we will do everything possible to safeguard your information in our systems. Our team is committed to providing the most appropriate technology to ensure the highest level of security and mitigate risks of deviation, tampering, loss, unauthorized access, or treatment of such information.

CONFIDENTIALITY OF INFORMATION

Compliance & Risk Advisors does not sell or rent user information. If users do not wish their data to be shared, they may choose not to use certain services or participate in some promotions or contests.

Compliance & Risk Advisors may disclose user information in special cases when expressly requested by an authority if providing this information can help identify, locate, or take legal action against individuals who may breach our website's service conditions or cause damage or interference with Compliance & Risk Advisors' rights or properties, other website users, or any other person who might be affected by such activities.

Compliance & Risk Advisors does not assume any obligation to maintain confidentiality of any other information provided by users through means other than those mentioned, including information provided through newsletters and online chats, as well as information obtained through cookies described in the relevant section, in accordance with Article 109 of the Federal Copyright Law and Section I of Article 76 bis of the Federal Consumer Protection Law.

PROTECTION OF PERSONAL INFORMATION

We recommend that you do not disclose your personal information, including usernames and passwords, to anyone. Compliance & Risk Advisors will never ask for your password in unsolicited phone calls or emails. At all times, you are the sole and final responsible party for keeping your username/client number, personal password, access code, and confidential number secure for accessing the services and content of our websites. To reduce risks, Compliance & Risk Advisors recommends that users log out of their account and close their browser window when finished, especially if sharing a computer or using a public computer, such as in a library or internet café.

The security and confidentiality of payment or banking data provided by users when contracting a service or purchasing a product online will be protected by a secure server under the Secure Socket Layer (SSL) protocol, so the data transmitted will be encrypted to ensure its protection.

To verify that you are in a secure environment, ensure that an “S” appears in the navigation bar. Example: httpS://consultorescra.com

However, despite having increasingly secure tools, the protection of data sent over the Internet cannot be guaranteed 100%; once received, every effort will be made to safeguard the information.

CHILDREN'S CONFIDENTIALITY

Compliance & Risk Advisors does not request personal identification information from children. Children should always ask their parents for permission before sending personal information to anyone online.

ACCEPTANCE OF TERMS

This Privacy Statement is subject to the terms and conditions of the website www.consultorescra.com, which constitutes a legal agreement between the user and Compliance & Risk Advisors.

By using the services of the website, you signify that you have read, understood, and agreed to the aforementioned terms. If you do not agree with them, you should not provide any personal information or use the services of Compliance & Risk Advisors' websites.

CHANGES TO THE PRIVACY NOTICE

We reserve the right to make modifications or updates to this privacy notice at any time, to address legislative or jurisprudential changes, internal policies, new requirements for the provision or offering of our services or products, and market practices.

These changes will be available to the public through our website: https://consultorescra.com/en/privacy-policy.html